Amazon product safety complaint form canada. Safety is Amazon's top priority.

Amazon product safety complaint form canada May 9, 2024 · Amazon Canada offers consumers an extensive range of products and services. For more Our Product Safety Team investigates and acts on reported safety complaints and incidents to protect customers from risks of injury related to products sold on Amazon. Human Rights and Environmental Grievances Amazon is committed to ensuring the people, workers, and communities that support our entire value chain are treated with fundamental dignity and respect. S. Jul 3, 2023 · What is the phone number to make a complaint about the delivery service. com. Dec 17, 2024 · Amazon Canada is the Canadian branch of Amazon, a global online retailer. If you need help with using your product or if it doesn't work correctly, Amazon provides free Product Support. Or get consumer or legal help to resolve your complaint. Our Product Safety Team investigates and acts on reported safety complaints and incidents to protect customers from risks of injury related to products sold in our store. We strive to ensure that the products and services we provide are produced in a way that respects human rights. Both have been well outside the return window. Consumer product safety Reporting incidents, getting product safety information, signing up for products recalls and alerts. Get the best of Shopping and Entertainment with Prime. Your Orders You can solve most of your issues with your purchases from Your Orders. Consumer affairs Solutions for everyday consumer topics like complaint resolution and consumer protection. You’re going to hear from a huge asset to our firm (her name is Alexa Alers) about a real case in how she won a safety complaint suspension. Amazon complaints contacts Call Customer Care on 1 (888) 280-4331 Nov 26, 2025 · Choking - Use of the product may lead to choking, or the product violates federal toy safety standards, or the product violates federal children clothing standards (drawstrings). Jan 17, 2025 · Amazon Ordered to Implement Notification and Refund Remedies for Products Distributed by Amazon WASHINGTON, D. Here's a comprehensive guide on the product safety and compliance documentation and how to manage your compliance dashboard. Nov 11, 2025 · Product regulations and compliance documents can be difficult to understand. Whether you’ve received a defective product, faced misleading advertising, or encountered unfair seller behavior, Amazon provides several channels to file a complaint. Consumer Product Safety Commission (CPSC) unanimously issued a Decision and Order, concluding its administrative litigation with Amazon. Jun 23, 2025 · After preparing the Complaint, you must file it with the court clerk and pay a filing fee of several hundred dollars. You must then formally notify Amazon of the lawsuit through “service of process. Here’s how Amazon streamlines the process. Complaint Type ASIN Title Additional Information Safety Concern B01NCQIWG4 Kinghoff Whistling Kettle 3L Stovetop All Cooking Sources Induction KH-1066 White Aug 31, 2024 · Implementing these strategies allows constructively managing almost all common Amazon disputes ultimately upheld your lawful consumer rights. Sign into your Amazon account. Just click on any one of them. com, Inc. The Decision and Order outlines steps Amazon must take to May 13, 2025 · Product recall on Amazon involves removing a product from the marketplace due to safety concerns, defects, or non-compliance with standards. Nov 13, 2025 · Learn how to file a complaint about a product or service. Aug 18, 2023 · Amazon sometimes contacts sellers to request test reports, label photocopies, and product certificates, for the sake of verifying that the product is safe and fully compliant with the national regulations in the concerned marketplace. File a complaint against a business with BBB, search for a business to file a complaint against, or find out the status of a complaint you submitted. Resources for reporting negative reactions to a beauty, personal hygiene, or makeup product to the FDA through the Adverse Event Reporting system. You may be wondering: Amazon Canada complaints. Amazon Canada also offers fast shipping through Amazon Prime, access to streaming content, and customer support tailored to Canadian users. They accommodate these different channels by letting customers provide the details in each one of them. Apr 25, 2025 · When shopping online, especially on platforms like Amazon, it’s important to know your rights and how to address issues when they arise. The driver didn't know how to back up and instead drove over our septic system even though there is a very large orange pilon there to indicate to NOT drive there. Hello, I have received an email as such: Hello, We have removed your listing below because of a complaint from a customer about the safety of the item. com, posed hazards such as suffocation, entrapment and tip-over injuries. Hope this video will help you guys. Aug 8, 2024 · For sellers on Amazon, ensuring that their products meet the necessary safety and regulatory requirements is of paramount importance. It's the duty and responsibility of every Amazon seller to ensure product compliance. Customer Service issues will not be resolved through this web form. Recalls and Product Safety Alerts Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product-related safety risks. This form is not an emergency service. Use the Consumer Product Safety Enquiry Form to request information related to toys, childcare articles, household products, baby products, cosmetics, consumer chemicals If you need help, we offer a number of options for customer support. , a global e-commerce company with $575 billion in revenue. Jul 11, 2025 · The Consumer Product Safety Commission (CPSC) reported that the products, sold exclusively online on Amazon. Report intellectual property infringement on Amazon using this dedicated platform for submitting complaints and protecting your rights. Besides filling out the form they sent and sending my CPC, is there a way to get this resolved quicker, since the complaint appears to be product mismatching on the customer’s part? Thanks Including the rest of the email from Amazon below, in case it is useful. Free shipping on millions of items. You may also be wondering: Amazon complaints. This comprehensive guide aims to shed light on Amazon compliance documents, the types of products that require them, the upload process, and how sellers can navigate and address compliance issues effectively. C. One was a foot product that we had used maybe a quarter of. In this guide, you will learn The complaint does not match the product, and I told Amazon this. Complaint Type ASIN Title Additional Information Safety Concern B01NCQIWG4 Kinghoff Whistling Kettle 3L Stovetop All Cooking Sources Induction KH-1066 White Hello, I have received an email as such: Hello, We have removed your listing below because of a complaint from a customer about the safety of the item. Among these options are calls, chat, manufacturer contact details, and text or video troubleshooting guides. In this video I will be explaining to you, how you may remove product authenticity complaint from your Amazon seller account and how you may maintain your Amazon Product Safety is a primary concern for sellers and customers who shop on Amazon. Oct 15, 2025 · Amazon is an online intermediary that effortlessly connects buyers and sellers worldwide. Safety is Amazon's top priority. Do not use this site to report events presenting an immediate threat to life or property. If you require emergency assistance, please contact your local authorities. Manufacturers and importers must also provide more details about the incident and any corrective measures they propose to take with respect to the affected consumer Reporting injuries, near misses and safety concerns about consumer products and cosmetics is easy and could save lives. May 22, 2024 · Encounter issues with your Amazon order? Discover how to effectively reach Amazon's customer service through your phone, live chat, and social media. On this page What to report How to use the industry reporting form What to report If you manufacture, import or sell products in Canada, you must report health or safety incidents involving a consumer product to Health Canada. You can only submit a dispute for reports that were rejected. – Today, the U. . Your listing will remain inactive until we can work with you to resolve the concern. Near the top right of the page, hover your mouse over your name. Aug 20, 2023 · This guide explains what Amazon sellers must know about third-party product testing rules, safety standards, and test report submissions. Consumer Product Safety Commission (CPSC) or report incidents to Health Canada via the Consumer Product For other information on safety complaints: Suspended Amazon Sellers Reinstated after Safety Complaints Winning Safety Complaints, Products for Q4 & more Amazon Competitors Sending IP Complaints, Retail Arbitrage Suspension Prevention & Safety Complaints Amazon Seller Reinstated after a Safety Complaint How to Handle Amazon Product Safety Amazon's notice dispute form is intended for notice submitters that wish to dispute Amazon's decision regarding their report of an illegal product or content. Use the Consumer Contact information on the Recall page to contact the company about getting your remedy and wait for a response before using the Recall Complaint Form. We closely monitor public recall alert websites and receive notifications from vendors and sellers. Jun 19, 2025 · Consumer products and cosmetics Safe use of products, industry requirements, importing, recalls and alerts, regulations, report a safety issue, Canada Consumer Product Safety Act guidelines and reports. About Amazon's Report Infringement Form Amazon's Report Infringement form is intended for use by intellectual property rights owners and their agents to notify Amazon of alleged intellectual property infringements such as copyright and trademark concerns. 3. Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product-related safety risks. Some of the item that you ordered should appear. Now discover dedicated advice resolving problems specifically with Amazon‘s Australia, Canada and India country portals: How To Make An Amazon Australia Complaint How To Make An Amazon Canada Complaint Jul 28, 2025 · What People Are Saying Amazon states on its recall site: "Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from Use the Report an issue with this product feature available on each product detail page to report issues with the product detail page including illegal content or products. On the menu next to the item, click on “ Share Delivery Feedback Jun 18, 2025 · The recalled mattresses fail to meet open flame flammability requirements in violation of federal safety standard for mattresses, posing a deadly fire hazard. 2. 4. Nov 24, 2022 · What is Amazon copyright infringement? Learn 8 steps to protect your brand from Amazon sellers that sell counterfeit products. ” This requires delivering the Complaint and a summons to Amazon’s registered agent, Corporation Service Company (CSC), in Tumwater, Washington. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive, pets, baby, books, video games, musical instruments, office supplies, and more. Consumer product recalls Find the latest product recalls and safety alerts from Health Canada. The other was an assistive device we bought for my mom four years ago that she uses daily and was recalled for a safety issue (people have been asphyxiated using it because it CPSC works to save lives and keep families safe by reducing the unreasonable risk of injuries associated with consumer products and fulfilling its vision to be the recognized global leader in consumer product safety. Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support. Dec 13, 2022 · Table Of Contents How to Make Amazon Canada Complaints? Amazon could receive customer complaints by phone, through online chat, or on their social media pages. In the menu that comes up, near the bottom, click on “ Customer Service ”. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support. Food labelling Learn to better understand the information on food labels to help you make healthier and more informed food Jun 30, 2025 · The recalled products sold on Amazon's website included mattresses, medical devices and children's furniture. If you are not an intellectual property rights owner or their agent, Amazon will not be able to process complaints submitted through this Not sure how to file an Amazon complaint? DoNotPay will help you file a complaint against any company and take them to small claims court. Health Canada's role in consumer product safety; links to health risk and safety hazard information, research, reports, advisories, recalls, safety testing, and legislation with topical content related to children's, household, cosmetic, pest management and recreational products Dec 5, 2024 · The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard. Our Recalls team monitors for, identifies, and executes recalls and safety alerts related to products sold in our store. Today your Amazon Sellers Lawyer inside information has to do with how we win safety complaint suspensions. In order to get a customized solution you need to log into your accounts and send a complaint through any one of those channels. 5. Mar 11, 2025 · Have a problem with Amazon and can’t figure out how to talk to an actual person? Trust us, we’ve been there and know exactly how frustrating it can be. This form sends your complaint/concerns about issues you are experiencing with the recall to CPSC's Consumer Hotline. Jan 3, 2025 · Wondering how to report an Amazon driver for reckless driving or theft? This guide covers the process in the US, UK, and Canada, ensuring your safety and the integrity of deliveries. To report issues with products, orders or deliveries, please use the 'contact us' page on your Amazon account. It allows customers in Canada to shop for products such as electronics, books, clothing, and groceries. Our Recalls team monitors for, identifies, and executes recalls and safety alerts related to products sold or previously sold on Amazon. Depending on the product category or customer experience, Amazon requires product safety testing to protect its customers and comply with federal and local regulations. Oct 30, 2025 · Use the Consumer Product Incident Report form to report a health or safety-related issue with a consumer product or cosmetic. That’s why we’ve created a comprehensive guide to contacting Amazon. Although they don’t have an email address you can send requests or complaints to, we’ve rounded up the phone numbers, chat URL, support pages, and customer service Dec 1, 2021 · AMAZON – REPORT A SHIPPING / DELIVERY DRIVER PROBLEM 1. 3 days ago · I think you’re trying to read a review about our product from anything anymore at all of the recommended products are all from Amazon! It’s not a real product reviews when they pay for the Apr 21, 2024 · Amazon Canada offers consumers an extensive range of products and services. For example: Track a package Start a return or replacement process Check, update, or cancel orders Access an invoice Get help with an order sold by a third-party seller Our Most Popular Topics Shipping and Delivery Track Your Package Find a Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product-related safety risks. Such a review can be trigged when listing a new product, consumer complaints, or by Amazon’s own internal compliance review team. Twice within the last month, I have gotten emailed notices that there is a recall on a product I ordered. It aims to protect customers by halting sales, notifying affected buyers, and resolving the issue for a safe shopping experience. Amazon also sells certain low-end products like USB cables under its in-house brand AmazonBasics. May 2, 2025 · Consumers experiencing issues with the recall process can file a complaint with the U. Learn what to report and how to report. Apr 19, 2023 · The company also produces consumer electronics—notably, Amazon Kindle e-readers, Fire tablets, and Fire TV—and is the world's largest provider of cloud infrastructure services. In the event of an emergency, or if you need to report an incident involving a driver delivering on behalf of Amazon: Feb 10, 2025 · Learn about common types of small claims lawsuits filed against Amazon, how to sue Amazon in small claims court, and what to do before taking legal action.